Some apps will also let you pause your subscription. There’s no automated way to request refunds for in-app purchases from within Google Play.
Here’s how to do it: Open the Google Play Store app. If so, this guide will help you get a refund. Google Play's refund policies are available in the Google Play Help Center , but you're also responsible for setting your own policies for refunds.
If you are considered a minor in your country, you must have your parent or legal guardian's permission to use Google Play and to accept the Terms. Maybe your purchase is low quality or has a lot of bugs in it. On your Android phone or tablet, open the Google Play … For information on subscription refunds, see returns and refunds on Google Play. Unter "support.google.com" können Sie sich durch verschiedene Filter der Google Support-Webseite klicken und so erste Hilfe zu Problemen mit Downloads wie Apps und Spielen erhalten.Für alle digitalen Inhalte können Sie den Kundenservice nur per Mail kontaktieren. Using the Play Console website or app, you can view your app’s orders, issue refunds, and manage subscription cancellations for items your users have purchased. In order to use Google Play, you must have a valid Google account ("Google Account"), subject to the following age restrictions.
Hierfür müssen Sie sich zuvor in Ihren Google-Account einloggen. Have you ever regretted buying an app, game, book, etc., in Google Play? You can get an app or game refund from the Google Play Store easily if you ask for it within 2 hours of purchase. If you buy digital content such as in-app items, apps, games, music, or movies on Google Play, you waive an automatic statutory right of withdrawal and our standard refund rules apply. Pause a subscription. How to Get a Refund from Google Play. For Google Play balance (in case you made the purchase using a Gift Card or credit) or Google Wallet balance, refunds usually take just one day to appear in your account. After that, it gets a bit more difficult and situational — but there are still ways you can potentially get a refund. When you pause a subscription, your subscription will pause at the end of your current billing period. Google Play allows you to easily refund an app — for any reason — within the first two hours after purchasing it.